If you are using a custom URL with your Freshdesk Account, you could use the same on the Freshdesk Mobile App, for login. At the same time, the default Freshdesk URL, which would go by YourCompanyName.freshdesk.com would work as well and could also be used for login using the Mobile App.
Can I use my custom vanity URL to login to the Freshdesk mobile app? Print
Modified on: Thu, 20 Jul, 2017 at 6:50 PM
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