No, updating the status of the parent ticket would not affect the status of child tickets. If you'd like, you can get this done using an automation rule.
Does updating the status of parent ticket affect the child ticket? Print
Modified on: Mon, 18 Jan, 2021 at 8:55 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.