What are the mandatory fields while creating a new tracker? : Freshworks Partner

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Modified on: Thu, 6 Apr, 2017 at 4:41 PM

Two fields are mandatory while creating a new tracker : 1.Requester - Here the requester is the agent itself , since he is the one that creates the tracker ticket. 2.Subject- This defines the description/name of the tracker.

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What are the mandatory fields while creating a new tracker? Print

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