Go to Admin > Workflows > Automations > Ticket creation> New Rule. This automation will only work on tickets that are newly created in your account.
Refer the below solution article for a detailed setup of this automation.
Modified on: Fri, 25 Jun, 2021 at 7:47 PM
Go to Admin > Workflows > Automations > Ticket creation> New Rule. This automation will only work on tickets that are newly created in your account.
Refer the below solution article for a detailed setup of this automation.
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