This can be done by navigating to Customers-> Contacts and choose the contact and clicking on the send activation email option. This will send a secure link to the customer's email, which they can use to set up a password. Your customers can then log in to the portal using these credentials.
How can I onboard my customers into Freshdesk? Print
Modified on: Thu, 24 Jun, 2021 at 7:37 PM
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