In this article, we'll share some helpful resources for learning more about Freshdesk Automations. Whether you're new to the feature or looking to optimize your existing workflows, these resources can provide valuable insights and best practices.
One great resource to explore is this webinar recording on getting the most out of Freshdesk Automations, which offers tips and best practices for setting up automations in Freshdesk. During the webinar, you'll learn about popular automation rules and how to configure them to improve your team's efficiency and productivity.
Additionally, for more detailed information on Freshdesk Automations and their functionalities, you can refer to the Configuring Automations page in our solutions repository. Here, you'll find a comprehensive guide to configuring and using automations in Freshdesk, including examples and step-by-step instructions.