Yes. Although Freshdesk isn't intended to be used as a billing platform, cardholder data as per the PCI-DSS can be stored. The information is encrypted and is made available on-demand only to users who have the privilege to access the data.
Are Freshdesk (standalone version) and Freshdesk Omnichannel PCI compliant? Print
Modified on: Thu, 3 Sep, 2020 at 5:08 PM
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