FreshThemes Tweaks
Once you have started using Freshdesk, your customer support portal shows three different tabs on the navigation bar to your customers - Home, Solutions ...
Sun, 2 Aug, 2015 at 1:23 AM
To your customers, your support portal comes with three tabs by default - Home, Solutions and Forums. In addition to removing any of them from view you ...
Mon, 3 Aug, 2015 at 5:41 PM
When your customers login to your support portal, they can see every topic they started and followed under “My topics” in Forums.
The “My topics” sec...
Sun, 2 Aug, 2015 at 9:52 AM
If you have portal customization set up in your account, you will not be able to see the print this article option next to your solution articles (as shown ...
Sun, 2 Aug, 2015 at 1:21 AM