Phone Widget
The phone channel in Freshdesk is powered by Freshcaller. With the phone channel, you can make and receive calls directly on Freshdesk and effectively mana...
Wed, 2 Aug, 2023 at 7:47 PM
All the calls to and from the phone channel can be converted to tickets. All your support calls will be accounted for. When you receive a call rega...
Fri, 27 May, 2022 at 11:34 AM
Your agents can have complete flexibility as to when and where they want to take calls. Availability of agent will be shown on the top right corner ...
Tue, 5 Dec, 2017 at 6:42 PM