Helpdesk Rebranding

How do I delete my Freshdesk Account?
We, at Freshdesk, are always available to assist you with any issues that you are facing and will be happy to make your experience better. If there is anyth...
Thu, 24 Jun, 2021 at 11:16 PM
How to communicate with a third party from a Freshdesk ticket without involving the customer?
If you are looking to initiating a private conversation with a third party vendor who isn't a part of your Freshdesk Account, you could use the Forward ...
Fri, 14 Jul, 2017 at 6:49 PM
Customers are not able to open the ticket URL in the response. How can I rectify this?
When you send out responses to your customers - the ticket URL would be available to the users depending on the user permission which can be understood by n...
Thu, 24 Jun, 2021 at 11:20 PM