Freshworks Partner

Go to Customers > Contacts > choose 'Unverified contacts' from the hamburger menu > check the required contacts click on 'Send activat...

Navigate to Customers-> Contacts -> Click on the hamburger menu and choose Unverified contacts from the list. Use the the check box available to  to e...

Under the Customers tab, when you hover over an unverified contact, you will find an option to 'Send activation email'. Clicking on it will trigger ...

Please navigate to Admin -> Workflows -> Email notifications -> Requester notifications -> User Activation email and toggle this off so that yo...

As an Admin, you will have the option to set a password for your customers, using which they can log in to your Support Portal.  To do this, please go t...

https://www.youtube.com/watch?v=XDOm5iI9bqU&t=1s When there's a large customer base, your clients might want to keep track of all the tickets ra...

Please navigate to Customers --> Contact Name --> Edit(corresponding to the contact name) --> and click on the "Minus sign" to remove the...

We do have an option to link one contact with multiple companies. However this feature is available as a part of Estate and Forest Plan. Click here to get m...

Please navigate to Customers' tab -> click on the contact that needs to be associated with more than one company -> click on Edit so that you woul...

You can make use of the Time Sheet summary report to get this data. Choose the date and the customer in the filters and export the report from Reports > ...