API & Webhooks
A Webhook is a callback to an application or web service triggered when a specific event occurs. In case of a particular update, change, or action in your h...
Fri, 19 May, 2023 at 3:48 PM
You can use the API https://developers.freshdesk.com/api/#list_all_ticket_notes to list all the conversations of a ticket. You can make use of a script to f...
Fri, 14 Dec, 2018 at 3:03 PM
A webhook would be dropped only if it exceeds the permitted API rate limit of your Freshdesk Account. Please write to support@freshdesk.com with details reg...
Fri, 21 Jul, 2017 at 6:14 PM
In Freshdesk, error codes may appear during various interactions and processes, indicating specific issues or anomalies that need attention. Understanding t...
Fri, 21 Jul, 2023 at 4:25 PM
Freshdesk API documentation could be found under - https://developers.freshdesk.com/api. Using the information available here, you would be able to build yo...
Thu, 31 Aug, 2017 at 9:27 PM