Other Products

I need information on Freshmarketer
You can check out the link to know more about Freshmarketer.
Tue, 18 Dec, 2018 at 2:56 PM
Looking for documentation or manuals on setting up Freshdesk
To learn and also train your agents try the Freshdesk Academy. Go to academy.freshdesk.com and sign up and learn to set up Freshdesk.
Thu, 29 Nov, 2018 at 12:30 PM
What happens when I delete a product?
When you delete a product all the ticket URLs that had the Product URL will become inactive and when your customers try accessing the links it would throw a...
Tue, 18 Dec, 2018 at 3:03 PM
How can I mark a discussion as closed or resolved in Freshconnect?
You will not be able to mark a discussion as closed or resolved in Freshconnect. All discussions in which you are mentioned or that which you are following ...
Tue, 18 Dec, 2018 at 3:03 PM
How to view call time and other metrics in Freshcaller?
Go to your Freshcaller account, click on the Metrics tab as shown below:                                                                                ...
Tue, 18 Dec, 2018 at 3:04 PM
What is Freshworks Switcher ?
Tired of logging into to different helpdesk accounts or CRM accounts? We vow to make this easy with a single login to all of your Freshworks' subscripti...
Fri, 21 Jul, 2023 at 2:06 PM
How do I enroll my agents in the Freshdesk Academy?
If you are looking to train your agents or any of the admins, they can enroll themselves at Freshdesk Academy which has multiple courses for your agents to ...
Wed, 24 Apr, 2019 at 3:06 PM