Working with Custom Reports

Create your own reports unique to your business and get detailed insights on support data.

What's changed with the all-new report builder?
(This solution article is relevant only for users who signed up for Freshdesk before August 2022) Freshworks Analytics is getting a makeover with a simp...
Thu, 22 Sep, 2022 at 2:26 PM
Creating a report based on tags
You can create a custom report in Freshdesk Analytics that focuses on tickets filtered by specific tags, allowing you to analyze and understand trends relat...
Mon, 8 Apr, 2024 at 5:45 PM