Freshworks Partner

Freshdesk presents a simple solution of bringing the emails from your mailbox into your helpdesk as tickets so that agents in your portal can work on them f...

Customers reach out to businesses through various channels - email, chat, message, phone, and so on. However, emails are the most widely used and indispensa...

Once you sign up for a new Freshdesk account and add a support email address, it is imperative to verify and activate it. By verifying the email address, se...

Please perform the following checks if you do not receive the verification email from Freshdesk even after clicking on the Verify button for your support em...

Once you open a new Freshdesk account and add a support email address to your account, it is imperative to verify and activate it. By verifying the email ad...

If you have multiple email addresses to which your customers write to contact you, all these email addresses could be added to your Freshdesk Account. There...

There could be multiple email addresses that your customers write to, for contacting you. If you are subscribed to the current Freshdesk plans, you can set ...

Freshdesk uses Sendgrid as its email service provider to send and receive emails. If you choose to use your own mail servers instead of the Freshdesk server...

You could choose an email address from your domain to send emails out of Freshdesk. You could add this new support email by navigating to Admin > Channel...

To customize your email notification content, Go to Admin > Workflows > Email notifications and then choose the respective notification ,click on Edit...