Multi-product Support and Multiple Mailboxes

Supporting multiple brands or products through Freshdesk, creating a separate branded support portal for each product, and adding additional support mailboxes into one Freshdesk account.

Adding multiple support emails to Freshdesk
When your company has multiple emails and different points of contacts for your customers to reach out to, it can get difficult to keep track of all the re...
Fri, 31 May, 2024 at 12:50 PM
Supporting multiple products with Freshdesk
Freshdesk lets you support multiple products from a single helpdesk without having to pay for any extra licenses.  Using a single helpdesk for an entir...
Wed, 26 Apr, 2023 at 12:51 PM