How do i know which is the tracker ticket ? : Freshworks Partner

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How do i know which is the tracker ticket ? Print

Modified on: Tue, 11 Apr, 2023 at 5:30 PM

In the tickets list page, the ticket with the separate tag that indicates Tracker is the main tracker ticket. Also, it is possible to filter all the tracker tickets in the helpdesk. This can be done by choosing Tracker in the Association Type dropdown field.

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How do i know which is the tracker ticket ? Print

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