The time tracker would automatically stop under the following instances:
- When the status of the ticket is moved to Resolved/Closed.
- When the agent starts replying on another ticket.
- When the agent does an update to another ticket.
How to automatically stop the Time Tracker? Print
Modified on: Thu, 21 Feb, 2019 at 7:16 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.