No, there isn't an option to send out bulk emails to customers from inside Freshdesk. However, an integration with MailChimp can help you perform this action.
Please refer to this article on how you can integrate MailChimp with Freshdesk.
Can I send bulk emails to customers using Freshdesk? Print
Modified on: Tue, 24 Apr, 2018 at 12:12 PM
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