While replying, you can use the drop-down arrow mark to choose the 'From' email address as shown in the image below:
If you want to have a common email from which the replies are sent out, you can make use of the App 'Common From email address'
How to change the 'From' email address of a ticket? Print
Modified on: Mon, 15 Feb, 2021 at 3:03 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.