What roles and scope can be assigned to a Field service agent? : Freshworks Partner

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What roles and scope can be assigned to a Field service agent? Print

Modified on: Wed, 11 Mar, 2020 at 5:36 PM

For field agents, you will only be able to choose Ticket Scope, either Groups or Restricted. By default, the field technician will be associated with the Field Technician role. It will not be possible to associate the Field technician with other roles.

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What roles and scope can be assigned to a Field service agent? Print

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