There are two ways in which data can be entered into the PCI field.
- Customers can enter their card number from the ticket details directly once they have created a ticket, or
- Agents with access to the field can fill it in.
Who enters the data in the PCI field? Print
Modified on: Fri, 19 Dec, 2025 at 10:25 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.