Freshworks Partner

Your account's Administrator will be able to assign the role of Administrator to you under Admin > Team > Agents.

Freshdesk is a cloud-based software and is not an On-premise software that can be downloaded. However, you can use Freshdesk on your mobile device by downlo...

Only another Account Administrator would be able to grant you the Account Administrator Role. If you are already an Admin you would be able to identify who ...

There is no storage limit on the Freshdesk platform. All the data is stored in Cloud. Click here to learn more.

Freshdesk constantly monitors every account's activities for suspicious spam activity, like a sudden surge of emails or multiple hits on your portal wit...

You can contact your account's Administrator to change your email address under Admin > Team > Agents.

Change the settings under Admin > Channels > Portals > Settings > Who can view solutions and choose the option everybody, so that the customers ...

If you are not able to login to the account and if an error throws that says 'Unable to allocate a day pass for you, please contact your administrator&#...

To edit ticket fields, Go to Admin > Workflows > Ticket fields  Click on the field and make changes. Click Save Field

Under Admin > Security, there will be an option to send notifications to admin(s) of the Account when an agent is added or deleted, also when IP whitelis...