Freshdesk Omnichannel

Features specific to Omnichannel

Sharing Freshcaller Account between Omnichannel and Freshworks CRM
We are excited to introduce the launch of our new Freshworks Freshdesk Omni — an all-in-one, AI-first, omnichannel solution. This Suite combines conversatio...
Wed, 16 Oct, 2024 at 4:45 PM