Customer Satisfaction Surveys
Everything about getting customer feedback on their support experience with you using satisfaction surveys, and driving insights.
When a customer answers your satisfaction survey sent through email, they will be taken to a thank-you page that contains additional questions or a text bo...
Thu, 15 Jun, 2023 at 11:41 AM
Sending out customer feedback surveys in the language your customers best understand is a great way to increase your feedback survey response rates. This w...
Thu, 17 Jun, 2021 at 11:43 PM
TABLE OF CONTENTS Setting up a new survey Building a Survey Survey customization settings Survey look and feel customization Survey flow - Configuring...
Thu, 19 Dec, 2024 at 4:40 PM
Customer satisfaction rating (CSAT rating) remains one of the best ways to gauge how your customers feel about your service and support. It refers to the pe...
Wed, 6 Nov, 2024 at 12:24 PM