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Policies, Security, and Data Protection in Ticketing
Remote Authentication and Single Sign On
Single Sign-On in Freshdesk
Configuring custom SSO policies under Org
Setting up single sign-on for your WordPress users
Reauthorization of custom mailbox
Restrict access to your support portal using IP address
Restricting helpdesk access to certain domains ( Domain whitelisting)
TLS V1.1 support deprecation
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Spam and trash
Freshworks - Terms of Service (ToS) Update - March 2019
Freshworks Privacy - Update
Freshworks - Terms of Service (ToS) Update - April 2020
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HIPAA Configuration Guide
Freshworks Neo Admin
What is Freshworks Neo Admin Center?
Organization Admins in Neo Admin Center
How to Access Freshdesk with Freshworks Neo Admin Center