You would face instances where you receive Spam Posts or when you would like to monitor the content which is being added to your Forums. To achieve this, Freshdesk has an option called Forum moderation so that you could moderate the forum topics which are submitted by the users, before posting it onto your support portal. Only after your approval, these posts would be made public.
Is there a way to block people from creating Forum topics? Print
Modified on: Wed, 19 Jul, 2017 at 11:57 PM
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