How do I change the Helpdesk name in the left corner on the Agent portal? : Freshworks Partner

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How do I change the Helpdesk name in the left corner on the Agent portal? Print

Modified on: Thu, 24 Jun, 2021 at 11:08 PM

Please navigate to Admin -> Account -> Helpdesk Settings -> click on edit portal to change the portal name displayed on the left side of the navigation bar.

You would find a field called Helpdesk name as well in the helpdesk settings, where you can enter the desired helpdesk name.

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How can we help you today?

How do I change the Helpdesk name in the left corner on the Agent portal? Print

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