How can I disable the option for requesters to sign up to our helpdesk? : Freshworks Partner

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How can I disable the option for requesters to sign up to our helpdesk? Print

Modified on: Thu, 24 Jun, 2021 at 11:00 PM

Please navigate to Admin -> Channels -> Portals -> Settings and choose the option "No" under Allow users to Sign Up from the customer portal.

This would not allow users to sign up from the portal - you would have to send them an activation email to create an account with your system.

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How can we help you today?

How can I disable the option for requesters to sign up to our helpdesk? Print

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