Why am I getting the 'Opportunity creation failed. Required Fields missing: [custom_field_name]' error when trying to create an opportunity in Salesforce from the Freshdesk widget? : Freshworks Partner

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Why am I getting the 'Opportunity creation failed. Required Fields missing: [custom_field_name]' error when trying to create an opportunity in Salesforce from the Freshdesk widget? Print

Modified on: Fri, 21 Jul, 2017 at 8:20 PM

Mandatory custom fields in Salesforce Opportunities are not supported, for now, in the Salesforce app for Freshdesk.

If you try to create an Opportunity from the Freshdesk widget when a mandatory custom field is required, the widget will show you this error message.

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How can we help you today?

Why am I getting the 'Opportunity creation failed. Required Fields missing: [custom_field_name]' error when trying to create an opportunity in Salesforce from the Freshdesk widget? Print

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