The spam watcher will check if more than 50 emails have been received from the same email address in the first 30 minutes; if so, upon the 51st email, the user will be deleted and all emails from them will be sent to the spam folder.

 

After the 60th minute, if emails are still being received from that email address, the spam watcher will block that ID and Freshdesk will not receive any further emails from them.