Accounts - Plans & Billing
Please navigate to Admin -> Account -> Plans and Billing, and you would be able to see your current plan and the number of agents you're subscrib...
Fri, 25 Jun, 2021 at 10:20 PM
Subscription upgrades can only be performed by the Account Administrators of your Freshdesk account by following the steps below. Navigate to Admin fro...
Mon, 12 Jun, 2023 at 12:28 PM
Please reach out to support/billing@freshdesk.com in order to change the invoice address. Kindly give us the details about the email address to which it has...
Tue, 25 Jul, 2017 at 1:07 AM
The account you have with us contains information that you would want a record of and maybe report on in a different tool. For this, please navigate to A...
Fri, 12 Nov, 2021 at 1:05 AM
https://www.youtube.com/watch?v=DTa_LDg8vng&list=PLsYJ3BsyR4qGFujlW0iDtOBOf4IPVsAqt&index=11 Go to Admin -> Account -> Account Detai...
Thu, 9 Mar, 2023 at 1:47 PM
The plans and billings would be available under Admin > Accounts. This would only be accessible by the account admin of the account. If you do not see th...
Fri, 25 Jun, 2021 at 10:27 PM
Please go to Admin -> Account -> Account Details to change the primary contact details listed here. Kindly note that you would be able to make chan...
Fri, 25 Jun, 2021 at 10:27 PM
Please send an email to Freshdesk support (support@freshdesk.com) and we would change your company name from the backend.
Mon, 24 Jul, 2017 at 8:06 PM
Refer to the links below for detailed comparison of various plans, its features and pricing: https://freshdesk.com/pricing https://freshdesk.com/helpdes...
Tue, 18 Dec, 2018 at 4:02 PM
Here are some simple steps to help you get your account invoice: 1. Access your Account Details: To access your account details, you need to have the A...
Thu, 21 Dec, 2023 at 7:02 PM