Accounts - Plans & Billing

Is it possible to have an account with one user?
Yes, you can purchase just one agent seat and make use of the features of Freshdesk.
Wed, 19 Dec, 2018 at 2:44 PM
On which package is the Facebook integration available?
Facebook integration is available from the Free/Sprout plan where you can integrate only one Facebook page. From the Blossom/Growth plan you can integrate m...
Tue, 11 Apr, 2023 at 5:04 PM
Why am I not able to see Apps in the Sprout plan?
We recently revised the plans and pricing for Freshdesk and in the new one, the Free/Sprout plan doesn't support apps. Here is the link to the features ...
Tue, 11 Apr, 2023 at 5:06 PM
What is the difference between the old Sprout and new Sprout plans?
There are a few differences in the New Sprout 2017 plan when compared to the previous version of Sprout.  Features Sprout Plan Old Sprout Plan Age...
Fri, 26 May, 2023 at 3:58 PM
Is it possible to have agents with different plans?
You cannot have different agents in different plans. Since the plans and the features are account-based you will have to purchase all the agent seats in the...
Tue, 26 May, 2020 at 6:04 PM