Accounts - Plans & Billing

How do I transfer my trial to the free plan?
Go to Admin > Account > Plans and billings > change the plan to Free.
Mon, 25 Apr, 2022 at 5:29 PM
Why am I not able to see Apps in the Sprout plan?
We recently revised the plans and pricing for Freshdesk and in the new one, the Free/Sprout plan doesn't support apps. Here is the link to the features ...
Tue, 11 Apr, 2023 at 5:06 PM
What is the difference between the old Sprout and new Sprout plans?
There are a few differences in the New Sprout 2017 plan when compared to the previous version of Sprout.  Features Sprout Plan Old Sprout Plan Age...
Fri, 26 May, 2023 at 3:58 PM
Is it possible to have agents with different plans?
You cannot have different agents in different plans. Since the plans and the features are account-based you will have to purchase all the agent seats in the...
Tue, 26 May, 2020 at 6:04 PM