The portal is your first impression when the customers come in for support. We believe in paving the way to let your creative side take over and transform the way it looks! On the Estate plan, we have a feature called "portal customization" which would allow you to make changes to every page in the portal.
Say, for example, you would want to design the layout of your portal, you would have the power to customize the header, footer, and overall layouts. So once you're in the Estate plan, bring out the artistic genius in you using our feature :)
Kindly navigate to this document understand what we offer in the Estate plan and above:
https://support.freshdesk.com/support/solutions/articles/65026-complete-layout-customization