Freshworks Partner

Freshdesk, the online customer engagement solution from Freshworks, lets you streamline your company's customer support using the customer service softw...

You can create one from under freshdesk.com, using the 'Sign up' option. The website will collect your contact information before creating a new Fre...

You can use the below-displayed code to restrict the customer from editing the ticket fields after a ticket is submitted.  Please navigate to Admin-->...

You can pre-populate the users' email addresses and grey-out the field so that they will not be able to edit the email address when the user is logged i...

To prevent the portal from being crawled on a Google Search, you can have the following code attached under Portal customizations. This would available only...

Please go to Admin > Channels > Portals > Customize > Edit theme > Layouts & Pages and make the following changes. Header: <scr...

If you do not wish your customers to login to your portal, but only to view the content which is made available on it, you could hide the login button from ...

The default behavior in Freshdesk is that the users will be redirected to the Portal Home page when they access the Customer portal. If you are looking ...

Using our Help widget, you can easily search and browse through our FAQs. To create a ticket click 'Get in touch' option. Alternatively, you could a...

It is always best to write your own elements since you have access and the space to write your own script, HTML. This way, your elements are independent fro...