Freshworks Partner

To have different side bars, you need to enclose class under a parent element.  Example: .custom-homepage {  .sidebar{    //your css code here  } }...

If you are looking to customise the profile page, you can style it with the scripts in the header that will be carried to the profile page. The 'Edit...

The page is not customisable and so it is not possible to achieve the color coding using a custom script. However, by default, you can see the color coding ...

“Current_page_name” This is a liquid object used to cull out the name of the current page. Through this, you can see the portal homepage, New Ticket Page, S...

Go to Admin > Channels > Portal > Customize portal > Layouts & Pages > Portal pages >Discussions > Topic View. Replace user.name as...

At times, there might be instances where you need to create a ticket on behalf of a customer who reached out to you directly, or for proactive support. ...

At times, an agent might need tickets for his/her own reference. Such a ticket can be created by clicking on New ticket icon from the Menu bar. The SLA ...

An agent is a user in your helpdesk who takes care of the support activities as a full-time job. An agent can be assigned the role of an admin, supervisor o...

Freshworks Neo Platform is a flexible, end-to-end, AI-powered enterprise platform that offers a set of services that are leveraged by all the applications i...