How can I view the Ticket Properties of a ticket using API? : Freshworks Partner

How can we help you today?

Modified on: Thu, 6 Jul, 2017 at 8:40 PM

You could use the API to "View a Ticket" and as part of the response, you would be able to receive the Tag added to the ticket.

Command : Get

Callback URL : /api/v2/tickets/[id]

Sample Curl : curl -v -u username:password -H "Content-Type: application/json" -X GET 'https://domain.freshdesk.com/api/v2/tickets/20'

Did you find it helpful? Yes No