If you're paying through a credit card and the card information is on file, you can switch to a monthly plan by following the steps below.

  1. Go to Admin > Account > Plans and Billing
  2. Click on Edit billing to change the billing cycle.
  3. Next to Billing, select the Monthly option from the dropdown.
  4. Click Update Plan.

    Changing the billing cycle from Annual to Monthly.
    But if you are paying offline, please drop an email to billing@freshworks.com.