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Solution home Freshdesk FAQ API & Webhooks

Can I add a customer satisfaction survey for a ticket using API? Print

Modified on: Fri, 14 Dec, 2018 at 11:17 AM


Yes, here is the the API documentation for creating a Satisfaction Survey: https://developer.freshdesk.com/api/#create_satisfaction_rating. 


The endpoint api/v2/tickets/[ticket_id]/satisfaction_ratings is the one for creating a satisfaction rating using APIs.



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