Once a survey response is sent by the customer we will not be able to edit it even if this was an error made by the customer. The survey response will be removed from the Reports if the ticket is deleted or marked as spam.
I need to find how to change a survey response Print
Modified on: Thu, 13 Dec, 2018 at 5:32 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.