Inside every report, you have the Export icon below the search bar. You can click this icon to export the report as a PDF but not as a CSV. However, you will be able to export both the Graph data as well as the Tabular data present in the widgets in the form of a CSV.
Follow the steps below to export a report,
- Go to Analytics.
- Select a report you would like to export and click on it.
- Inside the report, navigate to the xxport icon and select Export report from the dropdown.
- Here you can select the pages in the report you want to export and click Export.
The report will now be sent as a PDF file to your registered email address.
You can view the following video to understand how to export reports from Analytics.
Learn more about the Basics of Analytics through our webinar with insights on curated reports, creating custom reports for your helpdesk, learning to apply filters on reports, and much more.
You can also refer to our Analytics guide for various use cases to implement in your helpdesk.