You can create a ticket for every comment a user writes on your WordPress site users to log in to Freshdesk. To do so, you first need to install the Freshdesk WordPress plugin. You can install the plugin from the plugins directory if your site runs on self-hosted WordPress. If you use WordPress.com, you need to be on the Business plan or above to install this plugin.
How can I convert WordPress comments to Freshdesk tickets? Print
Modified on: Tue, 13 Jul, 2021 at 6:58 PM
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