Introduction to FreshThemes
FreshThemes are customizable templates in Freshdesk that can be used to extensively change the look and feel of your support portal. They are a collectio...
Fri, 21 Apr, 2023 at 9:08 PM
If you haven't gotten the chance to learn HTML or CSS yet, you can still use some of the options under portal customization to change the colors and fon...
Thu, 16 Aug, 2018 at 10:48 AM
Getting serious, users of the Garden plan can get hands on with their portal styles. You can change the CSS of your customer portal, and choose how you want...
Thu, 16 Aug, 2018 at 11:08 AM
When you are looking to customize your support portal completely, you may not be able to make do with just adding CSS and overriding the default layout in F...
Fri, 5 Aug, 2022 at 12:02 PM
When you are customizing your theme, you want to be sure you got it right before you publish your changes to customers. The Preview button in Freshdesk'...
Thu, 16 Aug, 2018 at 10:59 AM
Once you have setup the portal the way you like and saved your changes, you can make your FreshTheme public and share it with the community. Other Freshdesk...
Tue, 2 Sep, 2014 at 4:42 PM
FreshThemes are ready-to-use support themes that you can use to completely style your support portal. In most cases, you will also be able to edit the Fresh...
Thu, 30 Nov, 2023 at 10:23 PM
Once you have started using Freshdesk, your customer support portal shows three different tabs on the navigation bar to your customers - Home, Solutions ...
Sun, 2 Aug, 2015 at 1:23 AM
To your customers, your support portal comes with three tabs by default - Home, Solutions and Forums. In addition to removing any of them from view you ...
Mon, 3 Aug, 2015 at 5:41 PM
When your customers login to your support portal, they can see every topic they started and followed under “My topics” in Forums.
The “My topics” sec...
Sun, 2 Aug, 2015 at 9:52 AM