Freshworks Partner

Getting Started with Customer Portals 7

• Overview of Freshdesk Portal
• Configure Portal Settings
• Manage Portal Sections
• Customize Portal Appearance (Themes)
• Customize Portal Layout and Pages (Advanced Portal Customization)

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Managing your Customer Portal 4

• Import Themes
• Use Dynamic Placeholders
• Customizing Freshdesk URL
• Troubleshoot SSL Renewal Errors

Enhancing Theme Customization 8

• Getting Started with FreshThemes
• Palettes and Hex Codes
• Custom Style Magic
• Previewing your theme without publishing
• Hiding a tab from the navigation bar

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Introduction to Liquid 7

• What is Liquid?
• Liquid Markups
• Using Filters
• Conditional Statements
• Looping and Iteration

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Portals (Older version) 2

• Portal Layout Basics
• Page-level customizations