Getting Started with Customer Portals
Steps to login and access the public support portal, details about configuring custom SSL certificate for your portal
This article contains: About Freshdesk Portal Access and manage your portal Set up a new portal About Freshdesk Portal The Freshdesk portal enable...
Tue, 10 Dec, 2024 at 10:33 AM
This article provides details about the Portal Settings tab and how you can edit your portals to configure various settings for the portals, such as changin...
Thu, 6 Mar, 2025 at 11:25 AM
With Freshdesk portals, you can set up a customer portal with various sections and enable powerful self-service capabilities. The different components or se...
Thu, 6 Mar, 2025 at 11:26 AM
Freshdesk provides extensive customization options, enabling you to personalize the look and feel of your customer portals using themes. You can use the b...
Thu, 6 Mar, 2025 at 12:04 PM
This article provides details on the advanced portal (theme) customization options that enable you to design your customer portal. In addition to the ba...
Sun, 29 Sep, 2024 at 11:06 PM
When someone raises a support ticket in your customer portal through any channel, they automatically become a contact. You can allow your customers to creat...
Tue, 8 Oct, 2024 at 4:36 PM