Managing your Customer Portal
Everything you need to configure your support portal, customize the look and feel of Freshdesk, and use your custom domain name.
When you sign up for a Freshdesk account, you will receive a Freshdesk URL address or subdomain that your admins and agents will use to log in to your Fresh...
Tue, 26 Nov, 2024 at 10:12 AM
When you sign up for Freshdesk, your account comes with a default primary portal URL in the format .freshdesk.com. Admins and agents use this URL to log in...
Tue, 26 Nov, 2024 at 10:11 AM
When you create a support portal, you will receive a ".freshdesk.com" domain by default, which is automatically enabled with an SSL certificate. ...
Wed, 20 Nov, 2024 at 12:52 PM
Dynamic placeholders are a set of variables that can be replaced with the actual values. Freshdesk provides a set of placeholders you can use to customize y...
Wed, 16 Oct, 2024 at 5:29 PM
The default theme used for customer portals in Freshdesk is the Marina theme. For details on the various pages and customization options available in the Ma...
Mon, 7 Oct, 2024 at 10:37 PM