Managing your Customer Portal

Everything you need to configure your support portal, customize the look and feel of Freshdesk, and use your custom domain name.

Import Themes
The default theme used for customer portals in Freshdesk is the Marina theme. For details on the various pages and customization options available in the Ma...
Mon, 7 Oct, 2024 at 10:37 PM
Use Dynamic Placeholders
Dynamic placeholders are a set of variables that can be replaced with the actual values. Freshdesk provides a set of placeholders you can use to customize y...
Wed, 16 Oct, 2024 at 5:29 PM
Customizing Freshdesk URL
When you sign up for a standalone Freshdesk account, you will be provided a Freshdesk URL address or subdomain that your admins and agents will use to log i...
Tue, 22 Oct, 2024 at 12:42 PM