Managing your Customer Portal
Everything you need to configure your support portal, customize the look and feel of Freshdesk, and use your custom domain name.
The default theme used for customer portals in Freshdesk is the Marina theme. For details on the various pages and customization options available in the Ma...
Mon, 7 Oct, 2024 at 10:37 PM
Dynamic placeholders are a set of variables that can be replaced with the actual values. Freshdesk provides a set of placeholders you can use to customize y...
Wed, 16 Oct, 2024 at 5:29 PM
When you sign up for a standalone Freshdesk account, you will be provided a Freshdesk URL address or subdomain that your admins and agents will use to log i...
Tue, 22 Oct, 2024 at 12:42 PM
When you create a support portal, you will receive a ".freshdesk.com" domain by default, which is automatically enabled with an SSL certificate. ...
Wed, 20 Nov, 2024 at 12:52 PM