Dynamic Placeholders
These are the first set of placeholders you might want to use in the overall theme of your support portal, or in the header or footer area. It’s all a...
Tue, 18 Jul, 2017 at 9:26 AM
The second group of placeholders you might be using quite a lot is related to your users and how they access your portal. Remember, users refer to both Req...
Fri, 26 May, 2023 at 3:41 PM
Your FAQs and Solutions are probably the most critical part in your support portal. You might have all the solutions your customers need ready, but if your...
Fri, 4 Jan, 2019 at 1:02 PM
You can customize how your pages (and users) access attachments in your solutions and forums. For example, you can create a layout that will automatically...
Tue, 18 Jul, 2017 at 9:28 AM
You can use ready-made snippets in your FreshThemes for some of the things that are critical to your support. For example, instead of tinkering with the lay...
Tue, 18 Jul, 2017 at 9:29 AM
The first piece in your FreshThemes jigsaw puzzle is laying out your forums right. You probably want your customers to get a quick snapshot of your latest...
Tue, 18 Jul, 2017 at 9:27 AM
These are the placeholders you might want to use when you have enabled Multilingual Support on the portal to support your global custome...
Tue, 18 Jul, 2017 at 9:32 AM