Dynamic Placeholders

Generic Portal Information
These are the first set of placeholders you might want to use in the overall theme of your support portal, or in the header or footer area. It’s all a...
Tue, 18 Jul, 2017 at 9:26 AM
Managing User Access
The second group of placeholders you might be using quite a lot is related to your users and how they access your portal. Remember, users refer to both Req...
Fri, 26 May, 2023 at 3:41 PM
Access to Solutions
Your FAQs and Solutions are probably the most critical part in your support portal. You might have all the solutions your customers need ready, but if your...
Fri, 4 Jan, 2019 at 1:02 PM
Accessing Attachments
You can customize how your pages (and users) access attachments in your solutions and forums. For example, you can create a layout that will automatically...
Tue, 18 Jul, 2017 at 9:28 AM
Using Snippets for Critical Behavior
You can use ready-made snippets in your FreshThemes for some of the things that are critical to your support. For example, instead of tinkering with the lay...
Tue, 18 Jul, 2017 at 9:29 AM
Access to Forums
The first piece in your FreshThemes jigsaw puzzle is laying out your forums right. You probably want your customers to get a quick snapshot of your latest...
Tue, 18 Jul, 2017 at 9:27 AM
Multilingual Portal
These are the placeholders you might want to use when you have enabled Multilingual Support on the portal to support your global customers...
Fri, 3 May, 2024 at 2:12 PM