Dynamic Placeholders
This article provides details about the set of placeholders you can use in your support portal or in the header or footer area. Placeholder Retu...
Thu, 13 Jun, 2024 at 4:43 PM
The second group of placeholders you might be using quite a lot is related to your users and how they access your portal. Remember, users refer to both Req...
Fri, 26 May, 2023 at 3:41 PM
This article provides details about how you can use dynamic placeholders specific to solutions articles to help your customers better. Placeholders for ea...
Tue, 2 Jul, 2024 at 4:23 PM
You can customize how your pages (and users) access attachments in your solutions and forums. For example, you can create a layout that will automatically...
Tue, 18 Jul, 2017 at 9:28 AM
You can use ready-made snippets in your FreshThemes to enhance your support operations. For example, instead of updating the layout of the new ticket form, ...
Thu, 13 Jun, 2024 at 4:48 PM
The first piece in your FreshThemes jigsaw puzzle is laying out your forums right. You probably want your customers to get a quick snapshot of your latest,...
Thu, 13 Jun, 2024 at 4:27 PM
This article provides details about the placeholders you can use if you have Multilingual Support on the portal. Placeholder for Language...
Thu, 13 Jun, 2024 at 4:35 PM