Telephony Service apps
CTI is a framework that enables you to build and integrate your telephone system with Freshdesk. To bring in the functionalities of your telephony system, ...
Fri, 18 Jun, 2021 at 2:34 AM
With the Freshdesk Telephony Partner Extension with Five9, you can bring your Five9 account into Freshdesk to meet your customer support needs. With this ca...
Mon, 20 Jun, 2022 at 11:46 PM
TABLE OF CONTENTS Integrating Genesys with Freshdesk Key agent functionalities of the call widget Interaction functionalities Change agent status Age...
Mon, 17 Oct, 2022 at 4:22 PM
With the Freshdesk Telephony Partner Extension with Aircall, you can bring your Aircall account into Freshdesk to meet your customer support needs. With thi...
Mon, 8 Aug, 2022 at 11:59 AM
TABLE OF CONTENTS Integrating Amazon Connect with Freshdesk A quick guide to using the integration Start a new call In-call actions Receive a call Cl...
Wed, 19 Oct, 2022 at 12:59 PM
With the Freshdesk Telephony Partner Extension with RingCentral, you can bring your RingCentral account into Freshdesk to meet your customer support needs. ...
Mon, 3 Apr, 2023 at 11:22 AM