Team Collaboration Apps
Feature availability: Feature Freshdesk plans Slack plans Notify ticket creation and update events to public or private channels in Slack ...
Mon, 27 Jun, 2022 at 3:52 PM
Office 365 App for Freshdesk enables you to add notes, priority, and agent from your Outlook Account (via Outlook Actionable Messages) without logging into ...
Fri, 18 Jun, 2021 at 2:33 AM
Introduction The Freshdesk-Microsoft Teams integration brings your internal and support teams together, making cross-team collaboration effortless and fric...
Thu, 1 Dec, 2022 at 12:24 PM
Integrating Slack and Freshdesk not only enables agents to be aware of the tickets assigned to their group without leaving their Slack workspace but also co...
Wed, 6 May, 2020 at 9:08 PM